How to Check Balance on Rain SIM Card

Ask anyone using Rain in Mzansi—they’ll tell you the same thing: when it works, it works lekker. But figuring out how to check your Rain SIM card balance isn’t as obvious as it is with Vodacom or MTN.

When I first switched to Rain to enjoy those uncapped data plans, I struggled to find my remaining balance and usage history. That’s why I’ve put together this simple, no-fuss guide. Whether you’re new to Rain or just forgot the steps, this will sort you out.

Method to Check Rain SIM Balance

There are three easy ways to check your balance:

1. Log in to the Rain website

2. Use the Rain app (mobile browser only)

3. SMS or USSD (limited support)

Rain doesn’t work like the traditional networks—so don’t expect a simple dial code.

Method 1: Check Your Rain Balance Online

1. Go to https://www.rain.co.za

2. Click Login on the top right

3. Enter your mobile number linked to your Rain SIM

4. Once logged in, your dashboard will show:

   • Remaining data

   • Plan type

   • Usage history

   • Billing and top-up details

Local Tip: Always use Chrome or Safari on mobile—it works smoother than Firefox.

Method 2: Check Balance Using Rain App Interface

Rain doesn’t have a standalone app on the Play Store or App Store. But their mobile-friendly site works like one.

To Access:

• Open your phone’s browser

• Visit rain.co.za

• Log in like you would on a computer

• Save it to your home screen (it acts like an app)

This is the quickest way to check your balance on the go. I personally use this every other day—it gives me a live view of my usage, especially helpful when working remotely.

Method 3: Rain Balance Check via SMS or USSD

*Can You Dial a Code Like 111#?

Unfortunately, Rain does not support traditional USSD codes like other networks. That means no *131# or *100# shortcuts.

SMS Balance Check?

Rain occasionally sends usage notifications via SMS, but:

• You can’t manually request balance via SMS

• There is no shortcode for it

Important: If you need data alerts, enable them under “My Account” on the website.

If you’re expecting a package and using Rain for connectivity, make sure your delivery isn’t delayed over the weekend. Buffalo Courier weekend deliveries so you know when to expect your parcel.

What Information Can You See in the Rain Dashboard?

Here’s what you’ll find when you check your balance on the Rain site:

When Should You Check Your Rain Balance?

• Before streaming a live match or downloading large files

• Just before the end of your billing cycle (usually monthly)

• If you feel your speed has dropped—it may be usage throttling

From my experience: Always check after 11 PM if you’re on the “off-peak data” plan. Usage spikes in the evening and knowing your status avoids frustration.

What to Do if You Can’t Log In to Rain

1. Forgot Your Password?

• Click “Forgot Password” on the login page

• Enter your Rain number or registered email

• You’ll get an OTP via SMS or email

2. Still No Access?

• Use another browser or clear cache

• Try desktop mode on mobile

• Contact Rain support at [email protected]

Can You See How Much Rain Data You Have Left?

Yes, and here’s how it looks:

• On the dashboard: “You’ve used 72GB this month”

• Graphs showing your usage by day

• Breakdowns by peak and off-peak hours

Tip: Keep an eye on this if you’re on the 19-hour unlimited plan—speed gets throttled after certain usage.

Prepaid vs. Postpaid – How Rain Handles Balance

Prepaid Rain SIM:

• You load money via card, EFT, or voucher

• Usage is deducted from that balance

• No usage? No charges

Postpaid (Auto-billing):

• You’re charged monthly via your saved card

• Balance shows usage, not airtime

Common Mistakes When Checking Rain Balance

• Using an incognito browser (won’t save login)

• Expecting USSD codes (doesn’t exist for Rain)

• Forgetting to top-up if on prepaid

Troubleshooting: Balance Not Showing?

• Refresh browser or try a new tab

• Disable VPN if using one

• Log out and log back in

• Still stuck? Email Rain support or chat with them via the site

Rain Customer Service Contact

• Email: [email protected]

• Chat Support: Available on rain.co.za (Mon–Sat, 8 AM to 6 PM)

• Social Media: Facebook & Twitter DMs are usually quick to respond

FAQs 

Is there a USSD code to check Rain balance?

No. Rain doesn’t use USSD codes. Use the online dashboard instead.

Can I check my balance without logging in?

No. You must log in with your mobile number to access your account.

How do I see my data usage?

Log in to the Rain site, and it’ll show your daily and monthly usage.

Does Rain send balance alerts?

Yes, but only if you’ve enabled alerts in your account settings.

Can I use the Rain balance checker outside South Africa?

No. Rain services and tools are geofenced—use within SA only.